Support

You can now contact our Customer Support team by phone between 8am to 8pm or via Live Chat any time between the hours of 7am to 10:30pm, 7 days a week.

You can also still contact us via email 24/7, but please be aware it may take a little longer than usual to receive a reply.

Don’t forget:
You may be able to find an answer to your query in our FAQs, so make sure you check there first.

Want to Take a Break or Self-Exclude?
You can still do this online: go to the Responsible Gaming tab in My Account and select the length of time you wish to close your account for.
You can choose to set a Net Deposit Loss Limit. This limit caps the net amount you can lose daily, weekly or monthly - the choice is yours. For full info and to set your limit, visit the cashier.

Email

support@meccagames.com